Privacy Policy

We collect account data (name, email, job title, company details), technical data (IP address, browser, session logs), and business data (content you upload, billing information). We use this data to provide our services, manage accounts, send transactional emails, and ensure security.

We process data under GDPR Article 6(1): (b) contract performance — to provide our services; (f) legitimate interests — for security, fraud prevention, and service improvement; (c) legal obligation — for tax and regulatory compliance.

Account data is retained while your account is active and up to 12 months after closure. Billing records are kept for 7 years per tax regulations. Technical logs are retained for up to 90 days.

We use only essential cookies: a session cookie for authentication (Auth0) and a CSRF token for security. We do not use any analytics, advertising, or tracking cookies.

For questions or data protection requests: support@clovislabs.com.